Ongoing operations
Managed IT
Keep the devices and infrastructure covered by your service plan running with maintenance, monitoring and technical support.
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Ongoing care for agreed systems
ITGENIX provides proactive support and maintenance for the equipment and services included in your plan. The scope is agreed around your environment, operating hours and requirements.
- Maintenance. Plan check-ups, upgrades and routine work on covered equipment.
- Monitoring. Agree which systems need monitoring and how incidents are escalated.
- Technical support. Arrange troubleshooting and local field visits when work requires someone on site.
Related IT services
On-Site IT Support
Professional field engineering services for hardware troubleshooting, maintenance, repairs and equipment replacement.
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IT Consultancy
Our IT consulting team will provide you with the highly available technology platform that you need.
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Engineering on Demand
Access to qualified IT field engineers when and where your business needs technical assistance.
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Looking for ongoing IT support?
Tell us which sites you need to cover, what equipment is involved and when the work needs to happen.